Help Center
Help Center
Find answers to common questions about family trees, profiles, privacy, and sharing.
How do I create a family tree?
Sign up for a free account, then open the family tree builder from your dashboard. Add people, link relationships, and enrich profiles with notes and media. You can save drafts and publish when ready.
Can I keep my profile private?
Yes. You can keep trees private, publish with a private share link, or list public trees on the family trees browse page.
How do I get support?
Contact us via the Contact page for account or technical support. We typically respond within 1–2 business days.
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